tag:blogger.com,1999:blog-6209068.post2928196398420947044..comments2023-11-02T13:02:02.590+05:30Comments on Basket Case: Great customer service is about consistencyabhagahttp://www.blogger.com/profile/02584059046263945740noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-6209068.post-82520408838042223102012-01-20T15:14:11.608+05:302012-01-20T15:14:11.608+05:30Normal, well-oiled customer service is non-event f...Normal, well-oiled customer service is non-event for a company doing it well. We don't hear anything as companies do what they are supposed to do.<br /><br />The stories we hear are always about the crisis and how someone made somebody's day.Indus Khaitanhttp://khaitan.orgnoreply@blogger.comtag:blogger.com,1999:blog-6209068.post-84479606143993375572012-01-18T22:28:33.887+05:302012-01-18T22:28:33.887+05:30Super Post. Right on the money.
"Perfect ser...Super Post. Right on the money.<br /><br />"Perfect service in order to prevent a customer service contact."<br /><br />It's still easy for a startup to fix an issue but ensuring perfect user experience without any issues is the real nirvana.Mayank Dhingrahttp://mayank.namenoreply@blogger.com