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Sunday, January 31

Recommendations

Why is it that while as a customer anyone can recommend or not recommend my company to others but as a company/provider, I cannot recommend or not recommend a customer to other companies?

Think about it! A registry of PITA customers who are not only going to waste your time, but also going to blame you for it!

Over 1.5 years of Pothi.com, I have interacted with so many wonderful people both as customers, as people who believe in us and people who have been constructively critical. Without them we may not have even lasted so long - they supported us and told us that we were useful when our output was very raw and crude. They pointed fingers and poked holes which helped us improve. It is for all those nice people that I feel this strong urge to single out the jerks and show them for what they are.

We love our customers and see them as our partners. We plan our activities with them, take their suggestions quite seriously and want to succeed with them. Right now I am trying hard to not let these one off nut cases push us off track!

Needed to get this out of my system. World is just so unfair sometimes.

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