Posts

Showing posts with the label Entrepreneurship

The problem with building what people want

One of the mantras of entrepreneurship is to build something that people want. The road to success is lined with geeks who dreamt of beautiful solutions existing in perfect worlds for problems that no one seemed to have. Lean startup formalizes this in terms of customer development. The aim is to identify a customer who is willing to pay you money today for what you can deliver tomorrow. Recently there was an article in NYT about how the American fast food industry  has filled people's plates with more salt, sugar and fats in an effort to sell more junk food. Many of the executives, when confronted with questions about these practices, defended themselves on the pretext that they were only giving people what they wanted. If they do not give it to them, someone else will. Why is it that these executives seem to be doing something wrong (or bad if wrong sounds too strong)? They were merely following the oft repeated advice for building a successful business. In fact, making food...

Great customer service is about consistency

Couple of years ago at Pothi.com, we were working on a Hindi poetry book. It was a collection of poetry of the father that the son was publishing.  It was a very big deal for the son. He had organized a family gathering and book launch in his home town. We were working on a tight schedule but the books were shipped with time remaining on the clock. The book launch was on Tuesday and the consignment reached the client on Saturday afternoon. Shortly afterwards, I received a call from them. Getting a call or an email from the clients after they have received the books is not uncommon. There is something about holding your own printed book in your hands that moves people. It is usually a time to celebrate after the long time spent working on the book. However sometimes, things go wrong. When our clients opened the consignment, shiny new books came out. However on leafing through the pages, they realized that while the cover was of their book, the interior was something entirely di...

For every risk, there exists some reward! Not!

Some people seem to misunderstand the "high risk, high gain" maxim. They argue that if I am taking some risk, I should get the reward. I recently heard a candidate expecting 100% raise when considering an opening at a startup. When you hear "high risk, high gain", pay attention to the order. Risk comes before gain. Often much before. And the fact that the (monetary) gain is not guaranteed is part of the risk (in the startup environment). While you are at it, find out about the concept of expected value. Your aim should be to maximize the expected value of your reward over next N years of your career. Now depending on your definition of reward, that might mean that you are better off in a job with a bigger company which is perfectly rad. But at least, you won't have ridiculous expectations! PS: Just as I was posting the article, the right idiom occurred to me: You cannot have your cake and eat it too. So there.

You cannot borrow trust

If you ever find yourself saying, "If you don't believe me, you can ask <insert a trusted party>", stop. It is already too late. You cannot make up for the lack of trust by borrowing it from someone. On the other hand, you can borrow money in a time of crunch. So when faced with a choice between keeping somebody's trust or saving some money, choice should be obvious.

How to get Google to fund your startup right after college!

If you are a hacker and a student in India and you are interested in doing a startup, you have a golden opportunity in your hands. The Google Summer of Code (GSoC)  program offers $5000 for a 4 month project you do for one of the participating open source projects. You get a mentor, hands on experience of implementing something which will potentially be used by real users and also get to be a part of an ever growing community of hackers in India. Now let us say, you were able to get into the program. So you have access to: Money At today's conversion rate, $5000 translates to Rs.2,22,000/- approximately. After paying taxes (which comes at max to about Rs.6500/- assuming male and no other income), you are left with 2,15,000 in your hands. For a college student, 4 months expenses can be as low as Rs.10,000 when living on campus. But let us keep it at Rs.25,000/- assuming you really decided to live it up. Still there are ~Rs.1,90,000 in your account. Excellent Pool of Co-founders...

Entrepreneur or Escapist?

Recently MVP guys started this meme on Twitter which asks #whyamientrepreneur ? I am sure every entrepreneur at one time or the other has asked him/herself this question. Some ask it even before they start, while others ask it when they are considering quitting. Either way the answers which come out are quite eye opening - a wide range of reasons bring people to startups. Somebody wanted to create jobs, somebody just wanted to break free from artificial restrictions imposed by the system. Others wanted to be their own boss. All of these are very inspiring reasons and I am sure they have been given with complete honesty. But here is my question to all of the entrepreneurs - Are you an entrepreneur because you are an escapist? Before I explain what I mean, let me explain what I do not mean. Those who came to do a startup because they wanted to break out of the system or didn't fit in are not escapist by my definition. Neither are those who wanted to "escape" the corporate ...